Returns & Exchanges
Mansur Gavriel offers returns on full-priced items within 14 days of delivery, provided they are in their original, unused condition with all tags and packaging intact. Please note that all sale items are considered final sale and are not eligible for return or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to download and print a pre-paid FedEx return shipping label, which will be deducted from your total refund amount.
Pack Your Items
Securely place the items in their original dust bags and box, ensuring the return authorization form is included inside the package.
Drop Off and Track
Drop off your package at any authorized FedEx location and retain your tracking receipt; refunds are typically processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing