Frequently Asked Questions
Everything you need to know about our modern luxury essentials.
Where are Mansur Gavriel products manufactured?
All of our products are designed in New York City and expertly crafted in Italy using the highest quality leathers and materials.
How should I care for my vegetable-tanned leather bag?
Vegetable-tanned leather is a natural material that will develop a unique patina over time. We recommend avoiding exposure to water and direct heat, and using a soft, dry cloth to gently wipe away surface dirt.
What is your return policy?
We accept returns on full-price items within 30 days of delivery, provided the items are in their original condition with all tags and packaging intact.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
Can I change or cancel my order after it has been placed?
We aim to process orders as quickly as possible. Once an order has been transmitted to our warehouse, we are unable to make changes or cancellations.
Are your products available for repair?
We offer a one-year warranty on all products purchased directly from our website or boutiques, covering any manufacturing defects.